Privacy policy

MusasaWave LLC (“MusasaVending”, “we”, “us”) operates musasavending.com. This policy explains what personal information we collect, why we collect it and the choices you have.

Information we collect

• Contact details you submit: name, email address, phone number and company name.
• Order details: shipping address, items ordered, delivery notes and order history.
• Messages you send through our contact and quote forms.
• Basic technical data such as browser type and pages visited, used to keep the site working.

Payment information

Card payments are processed by our payment processor. We do not receive or store full card numbers, security codes or bank credentials on our systems. We retain only the transaction reference and payment status associated with your order.

How we use information

• To process, ship and support your order.
• To respond to quotes, questions and service requests.
• To meet tax, accounting and legal obligations.
• To improve our catalog and website.

Sharing

We share information only with parties who help us run the business: freight carriers, our payment processor, email and hosting providers, and professional advisers. We do not sell personal information.

Retention

Order records are retained as long as needed for warranty, tax and legal purposes. Inquiry records are retained for up to three years unless you ask us to delete them sooner.

Your choices

You may request a copy, correction or deletion of your personal information by emailing support@musasavending.com. We will respond within 30 days. You can opt out of marketing email at any time using the unsubscribe link.

Cookies

We use only the cookies and local storage needed to keep your shopping cart and site preferences working. We do not use advertising cookies.

Children

Our site and products are intended for businesses and adults. We do not knowingly collect information from children under 13.

Contact

MusasaWave LLC, 212 N. 2nd St. STE 100, Richmond, KY 40475. Email support@musasavending.com or call (260) 560-6688.